399vip's Terms and Conditions

Welcome to 399vip. These Terms & Conditions form a legal agreement between you and the 399vip platform. By accessing our website (https://399vip.win) or using any of our services, you are deemed to have accepted these Terms & Conditions.

399vip is an online gaming platform offering slots, Live Casino, Sports Betting, and other entertainment games to users in Bangladesh. Please read these Terms & Conditions carefully before using our platform. If anything is unclear, feel free to reach out to our support team.

To use the 399vip platform, you must meet the following requirements:

• You must be at least 18 years or older and above. This platform is strictly prohibited for minors.
• You must be a real individual — registration on behalf of a corporate entity or organization is not permitted.
• All information you provide must be truthful, accurate, and your own.
• You must not reside in a country or region where online gaming is prohibited by law.
• You must not have been previously banned from 399vip for any reason.

To join 399vip, you must create a valid account. Providing your correct name, phone number, and date of birth during registration is mandatory. Inaccurate information may cause issues during withdrawals or verification later on.

• One Account Policy: Each person may register only one account. If multiple accounts are found, all of them will be closed.
• Password Protection: Keep your login credentials confidential. Do not allow anyone else to access your account.
• Information Update: Update your phone number or payment details immediately if they change.
• Account Security: If you notice any suspicious activity, report it to support immediately.

399vip reserves the right to verify, suspend, or close any account — particularly when fraudulent activity, multiple accounts, or rule violations are detected.

Deposits on 399vip can be made via Mobile Banking, Nagad, Rocket, and bank transfer. The deposit rules are as follows:

• Only deposit from a payment account registered in your own name.
• Deposits made through a third party will not be accepted and will be returned.
• Always include the correct reference number when making a deposit, or verification may be delayed.

For more details, visit our Deposit View page.

Withdrawals on 399vip are simple and fast. However, the following rules must be followed:

• Account verification (KYC) must be completed before withdrawals can be processed.
• Minimum Withdrawal Amount BDT 200।
• Maximum daily withdrawal limit BDT 5,00,000।
• Withdrawals can only be made to the same payment method used for the original deposit.
• Wagering requirements must be met before withdrawing bonus balance.
• Withdrawals may be temporarily placed on hold in cases of suspicious activity.

For more details, visit our Withdraw View page.

399vip bonuses and promotions are open to all eligible members. Before using any bonus, please note the following terms:

• Welcome Bonus: New members will receive a 100% bonus on their first deposit. To withdraw this bonus, the total amount of deposit + bonus must be 20x must be wagered.
• Reload Bonus: A minimum deposit of BDT 500 is required to qualify for the weekly reload bonus. Wagering requirement is 15x.
• Cashback: Weekly cashback can be withdrawn with no wagering requirements.
• Promotions cannot be combined with other promotions unless explicitly stated.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• 399vip reserves the right to modify or cancel any bonus promotion at any time.

To see the latest offers, visit our Promotions Visit the page.

All games on 399vip operate using internationally certified RNG (Random Number Generator) technology. Every outcome is entirely random and in no way predetermined.

• Minimum Bet BDT 1 Maximum bet limits vary by game.
• If a disconnection occurs during a game, the outcome recorded in the server log will be considered final.
• If a game is cancelled due to a technical issue, all wagered funds will be refunded.
• If an event is cancelled in Sports Betting, the stake for that bet will be refunded.
• Using any fraudulent methods in betting (software bots, etc.) will result in account suspension.

For detailed betting guidelines, visit our Bet View page.

399vip follows a KYC (Know Your Customer) process to protect members and maintain platform integrity. Identity verification may be requested in the following situations:

• Before your first withdrawal or when withdrawing a large amount.
• Unusual activity is detected on the account.
• If bonus abuse is suspected.
• As part of routine verification procedures.

Verification typically requires a copy of your National ID (NID), passport, or driving license. All documents are kept strictly confidential and secured via SSL encryption. Our Privacy Policy Read more.

399vip believes gaming should be a source of fun, not financial stress. That's why we have put several protective measures in place for our members:

• Deposit Limits: Members can set their own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You have the option to take a temporary break from the platform for a set period if needed.
• Reality Check: Session reminders are sent during extended gaming sessions.
• Support: Information on professional support for gambling addiction is available.

For more details, visit our Responsible Gaming Read the page.

399vip reserves the right to temporarily or permanently close any member's account for the following reasons:

• Any part of these Terms & Conditions is violated.
• For registering with false information.
• Operating multiple accounts.
• For bonus abuse or any fraudulent activity.
• An underage member is identified.
• For attempting to hack, use bots, or compromise the security of the platform.

Members may also contact support at any time to request account closure. Any valid balance may be withdrawn before the account is closed.

399vip reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notifications. Continued use of the platform after any update will be considered acceptance of the revised terms.

If you have any objection to our terms, please stop using your account and contact our support team. We always value our members' feedback and operate with full transparency.